Refund & Cancellation Policy

Effective Date: February 23, 2026
 

Returns

We accept returns within 30 days of delivery, provided:

• Item is unused

• Item is in original packaging

• Proof of purchase is provided
   

Customers must obtain a Return Authorization (RA) number prior to returning items.

Return shipping costs are the responsibility of the customer unless the product is defective.

Non-Returnable Items

• Opened or used optics

• Clearance items

• Custom or modified products

Defective Products

If a product is defective:

• Contact us within 7 days of receipt

• We may offer replacement, repair, or refund

Refund Processing

Approved refunds are processed within 5–10 business days to the original payment method.

Original shipping charges are non-refundable unless due to ScopeHaus error.

Order Cancellations

Orders may be cancelled prior to shipment.
Once shipped, cancellation must follow the return process.